I have been in contact with wish support only to have the questioned asked of me over a...

GetHuman-babygrlc's Problem With an Order issue with Wish.com from September 2020

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The issue in GetHuman-babygrlc's own words
I have been in contact with wish support only to have the questioned asked of me over and over again to provide something I can not provide because I do not speak Japanese and I took a picture of the box. That way the representative could get the weight now I have been asked this several times and they completely ignore my question this product is **.** and it did not come with a remote that clearly shows on the operation manual it should have one an so this does not work without it and I have asked for a new one to be sent only to keep getting asked to provide weight of something that i can not read i am an american and i do not speak japaneese. I can not provide what is being asked i have shown several pictures I should not have to go through this just for a product that is not working that i paid for.

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Problem With an Order issue
Reported by GetHuman-babygrlc
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 27367 others
0 customers following this


GetHuman-babygrlc started working on this issue
Sep 30th, 2020 8:10pm