i ordered a hippy soul coffee color dress from sjhdstoer through wish never got it...

GetHuman5211500's customer service issue with Wish.com from August 2020

Help with my Wish.com issue
First: share to improve GetHuman5211500's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5211500's own words
i ordered a hippy soul coffee color dress from sjhdstoer through wish never got it , in fact i ordered the same dress from wytoba never got it or a refund !! i followed the instructions from wish !! contacted them three times within the allotted time . never herd back ! until they told me i waited to long to reply . i did reply right away . would not refund my money . i requested it be put on store credit ! i was willing to spend the money again on wish store , they were wrong about the time line . and just kept my money ! they did give me $* for my shipping i want my money back on store credit $ **.** ? and to think that i just made another order a couple of days ago , that is the second time sjhdstoer has ripped me off for the same dress !!! i wish they would see this and send me my dresses !!! i was so in love with this dress the first one i ordered the blue second one in coffee size *xl wouldn't it be a miracle if they sent me both dresses !!! how can the get away with keeping your money !! and why would wish let a store that wont help their customers . my order was over$***.** i think $*.** refund is not reasonable i love ordering from wish !! don't get me wrong ! my last order was great loved everything i got !!! i'm just upset that their isn't better customer service !! it would be nice to talk to someone on the phone . i tried to go back and explain ,and it said problem resolved . well it wasn't it would be great if the y would communicate with sjhdstoer and tell them to send me my dresses ,i looked at recent reviews about the dresses they got so they have them . so what i'm getting at is why cant send me the dress ??? my address is sandy craig **** **th terrace north pinellas park florida ***** hipp sleeveless asymmetric irregular hem boho dress size *xl color . coffee and blue !!!! thank you

GetHuman5211500 did not yet indicate what Wish.com should do to make this right.

How GetHuman5211500 fixed the problem

We are waiting for GetHuman5211500 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wish.com customer problems.
How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
Do you have a customer issue as well?
We can help you get Wish.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Wish.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Wish.com

Customer service issue
Reported by GetHuman5211500
Aug 29th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 27495 others
0 customers following this
Items needed
Account username
Account password

Timeline

GetHuman5211500 started working on this issue
Aug 29th, 2020 6:17pm