i ordered a hippy soul coffee color dress from sjhdstoer through wish never got it...

GetHuman5211500's customer service issue with Wish.com from August 2020

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The issue in GetHuman5211500's own words
i ordered a hippy soul coffee color dress from sjhdstoer through wish never got it , in fact i ordered the same dress from wytoba never got it or a refund !! i followed the instructions from wish !! contacted them three times within the allotted time . never herd back ! until they told me i waited to long to reply . i did reply right away . would not refund my money . i requested it be put on store credit ! i was willing to spend the money again on wish store , they were wrong about the time line . and just kept my money ! they did give me $* for my shipping i want my money back on store credit $ **.** ? and to think that i just made another order a couple of days ago , that is the second time sjhdstoer has ripped me off for the same dress !!! i wish they would see this and send me my dresses !!! i was so in love with this dress the first one i ordered the blue second one in coffee size *xl wouldn't it be a miracle if they sent me both dresses !!! how can the get away with keeping your money !! and why would wish let a store that wont help their customers . my order was over$***.** i think $*.** refund is not reasonable i love ordering from wish !! don't get me wrong ! my last order was great loved everything i got !!! i'm just upset that their isn't better customer service !! it would be nice to talk to someone on the phone . i tried to go back and explain ,and it said problem resolved . well it wasn't it would be great if the y would communicate with sjhdstoer and tell them to send me my dresses ,i looked at recent reviews about the dresses they got so they have them . so what i'm getting at is why cant send me the dress ??? my address is sandy craig **** **th terrace north pinellas park florida ***** hipp sleeveless asymmetric irregular hem boho dress size *xl color . coffee and blue !!!! thank you

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Customer service issue
Reported by GetHuman5211500
Aug 29th, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 27495 others
0 customers following this
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GetHuman5211500 started working on this issue
Aug 29th, 2020 6:17pm

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