I ordered some stuff * months ago and have still not recived my stuff and allso i still...

I ordered some stuff * months ago and have still not recived my stuff and allso i still can not get on my account at all i requet a email to reset my password and never get one i have been trying to get this taken care of for a month and nothing has been done and their is no way to get ahold of some one to resolve this im told to do it on the app i cant use or by email that when i send a message to each time it takes * days to get a reply so at thi point i just want the money put back on my card please and not store credit as i can not get in to my account and can not get any help to fix the problum i get the same thing every tim click here to see some trouble shooting tips i have done all of them or you say to put wish in my address book on email if i could not get the password reset email then i allso would not get an email from you when i email wish you are just not sending me the reset email PLEASE JUST PUT MY MONEY BACK ON MY CARD PLEASE