** days and no product or real delivery date in site

GetHuman-tjbluett's Refund a Charge issue with Wish.com from May 2020

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The issue in GetHuman-tjbluett's own words
Buy a webcam for my online business. ... Ordered a product from Wish on Apr **th. Have not received item. Numerous emails have gone to wish support. With no talk about refund after May **th. When I ordered product there was no mention of a delivery date. Want a refund if they can’t deliver. I have a tracking number showing the product has not moved since Apr **th. Number is RW*********CN. Emails say product is shipping late due to issues with their suppliers. it does not take ** days to receive a product. Won’t talk about refund until May **th. Their automated wish assistant won’t even offer questions about my product or delivery. My order number no longer shows up in my account. I don’t want excuses at this point. Only want them to process a refund and credit to my account within *-* days (not ** days). I have been more than patient about this. Time for a refund because product is lost
Adequate time for a refund. Impacting my online teaching business.
Refund to my account in *-* days. Or face FBI investigation. FBI criminal complaint center (IC*). Google it.
New. Showed no delivery dates or where product is coming from. Showed only corporate address in CA. They are a virtual mfg co. Where they buy everything and make nothing. If I knew this was a China spoof, I would have not ordered the product. Crime committed... intent to sell and deceive customer.
Many emails to resolve. Tried to reasonable delivery date. They did say after the **th their wish auto assistant would process a claim. All I get is the same correspondence word for word. then they tell me my account is being hacked. then they send email starting the next day the or tracking site can’t be used anymore. My order does not show in my account. They tell me to use wish assistant or gap which not address product delivery.
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How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
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Wish.com

their marketplace website to buy a webcam.
Refund a Charge issue
Reported by GetHuman-tjbluett
May 21st, 2020 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 25133 others
0 customers following this

Timeline

GetHuman-tjbluett started working on this issue
May 21st, 2020 3:28pm
GetHuman-tjbluett indicated the issue is not fixed yet.
May 21st, 2020 8:14pm
GetHuman-tjbluett indicated the issue is not fixed yet.
May 21st, 2020 8:18pm
GetHuman-tjbluett indicated the issue is not fixed yet.
May 21st, 2020 8:40pm
GetHuman-tjbluett indicated the issue is not fixed yet.
May 21st, 2020 8:42pm
GetHuman-tjbluett indicated the issue is not fixed yet.
May 21st, 2020 8:43pm
GetHuman-tjbluett indicated the issue is not fixed yet.
May 21st, 2020 8:43pm

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