I want an sincere apology and compensation

GetHuman4841117's customer service issue with Wish.com from May 2020

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The issue in GetHuman4841117's own words
I was plugging it in so I could put it in the water to start heating it up but before I was able to get it in the water the top bit started melting and it set on fire ... The order number is****e****fc**cec*************w energy saving floating heater.****This floating heater i was sent when I plugged it in and turned the plug in it set set on fire! Put me and my children in danger when I told you about it I never got an sincere apology. Yes you have said you will refund me but is that it? No sorry gift or money on my account after our lives were put in danger? This has extremely upset me and the fact you have shown little care about what happened i have shown you proof of what has happened no i didn't get a picture of it on fire as I was too busy trying to put the fire out before everywhere set on fire.
Because my * young children were close by and could of got seriously hurt
I want an sincere apology and compensation for the trauma I've been put through
I've never complained about any of my items and I've always paid on time with no issues
nothing to be fixed as it set on fire
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How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
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Wish.com

energy saving floating heater
Customer service issue
Reported by GetHuman4841117
May 19th, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 24990 others
0 customers following this

Timeline

GetHuman4841117 started working on this issue
May 19th, 2020 1:05pm
GetHuman4841117 indicated the issue is not fixed yet.
May 19th, 2020 5:38pm