Dear Sir*Madam,*A company the size of WISH and doesn't have a direct contact number rea...

GetHuman4760348's customer service issue with from May 2020

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The issue in GetHuman4760348's own words
Dear Sir*Madam,*A company the size of WISH and doesn't have a direct contact number really is not good enough. If I didn't have a direct line to Wish via PC then I could have saved the hundreds of the pounds I have already spent!**Issue: I have responded on three occasions now to the place that requests a pic of me to help prove my identity. Why is there a need for this rigmarole. My ability to pay in the normal way suddenly froze for no apparent reason. If I wanted an item I simple entered Debit card details and then sat back and waited a year for delivery which was ok because I knew the transaction had gone through. But, it suddenly stopped. I am no longer prepared to subscribe to another pic routine not least because having done that the issue never gets resolved anyway. Please sort it out...if you can! I have other orders waiting to be processed. Otherwise you will lose a really good customer* but to such a rich company like WISH that will probably have no impact whatsoever. Yes, I am angry. Please make me a happy customer once again.**MR Brian R Bamber*email: *****@***.com** last action in trying to pay was when I tried to enter a new card as previous one had been compromised. Take care.

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Customer service issue
Reported by GetHuman4760348
May 29th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 25395 others
0 customers following this


GetHuman4760348 started working on this issue
May 29th, 2020 1:04pm

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