I received an email from wish.com stating I requested my email address be changed, whic...

GetHuman4198275's customer service issue with Wish.com from January 2020

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The issue in GetHuman4198275's own words
I received an email from wish.com stating I requested my email address be changed, which I did not. When I tried to access my wish account I can no longer log in. I am able to use Facebook to access my wish account, yet that is not how I normally do. When I access it that way, there are no prior orders and no credit card info. They are telling me through messenger that i requested refunds for a prior order, which i did not (I have received the merchandise). I have sent emails to customer support with no response, except automated replies. Very concerned someone now has all my info, including my credit card. I have no idea how to resolve this.

GetHuman4198275 did not yet indicate what Wish.com should do to make this right.

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How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
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Wish.com

Customer service issue
Reported by GetHuman4198275
Jan 4th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 22204 others
0 customers following this

Timeline

GetHuman4198275 started working on this issue
Jan 4th 3:48am
GetHuman4198275 indicated the issue is not fixed yet.
Jan 4th 10:11pm

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