Wish.com Customer Service Issues

I noticed that my bank account was charged multiple times by Wish.com. The charges occurred on December 10th, [redacted], with 3 charges of $55.75 CAD each, and on December 16th, 3 more charges of $55.48 CAD each. I did not make these purchases and need a refund. My name is C. Ionadi. I am concerned about these unauthorized charges and would appreciate a prompt refund as I did not order anything from Wish.com. I believe my information was compromised, and I require assistance in resolving this issue.

I accidentally dropped my phone, which caused it to reset. After fixing the issue with being locked out of my accounts, I noticed that my Wish account didn't display my orders. I had five different items sent to a store near me, but when I went there, I was asked for a barcode. I reached out to customer support via email but got the runaround. Eventually, after providing my card number, they tracked my order to an email address similar to [redacted] However, my actual email is [redacted] I contacted them multiple times, but they couldn't locate my orders or order history. They also refused to send me the barcodes. I'm incredibly frustrated as I can't retrieve my Christmas items from the store.

I recently received 4 parcels from Wish. Two of the parcels contained 10 hair growth essence and 10 men enhancement essence that I did not order. This seems to be a mix-up with a previous wish list order. I usually shop online where items are checked before purchasing to avoid such mistakes. Orders created without authorization and payments deducted from my account are problematic. The cost of returning duplicated items for a refund is too high. Kindly inform me about any duplications before charging my account. I suggest updating your system to prevent such errors, or I may need to close my Wish account. Thank you, Willem J.

I'm disappointed because I purchased shoes expecting them to arrive between the 17th and the 19th, in time for Christmas. However, I discovered that the delivery date has been postponed to the 26th without any prior notice. I urgently need these shoes before Christmas. The order was placed on the 5th of December.

I am currently facing an issue with my accounts. The new account provided to reset the password is not linking to my original account. Despite sharing the same name and email, it lacks my order history and payment details. Attempts to retrieve orders through past confirmation emails result in errors. With four pending orders unaccounted for, I am not receiving any notifications. Instead of focusing on resetting passwords, I require assistance in recovering my lost account. I possess the order numbers and have previously shared them, but I am willing to provide them again. This is beyond a password or order problem; it is a lost account situation that needs resolution.

I have been trying to address this issue many times now. I made an order in August totaling nearly $67 for men's and women's rings, as well as a man's bracelet. However, I only received two rings and never received the rest of my order. When I inquired about the missing items, I was informed that it was too late to request a refund. I am disappointed that I have to pay for shipping on items that were never delivered to me. My order number is 5d53c24eefdo3e8a431429a4. As a loyal customer, I expect a resolution to this issue as soon as possible.

I need assistance urgently! I believed this was a trustworthy website, but it has deceived me out of $20. I made a purchase in November, but I have yet to receive my order. The items are Christmas-themed, and now they are irrelevant as Christmas will soon be over. Initially, the delivery date was early December, then moved to December 20, and now it's delayed until December 27. I urgently request a refund as I really need the money. It is the holiday season, and this situation is disheartening. I am considering involving the Better Business Bureau due to these issues. Furthermore, I have been unsuccessful in reaching a live agent for assistance, which is truly frustrating.

Yesterday, I received my P31 Pro from Wish. When I took it out of the box and tried to turn it on, it wouldn't come on. I plugged it in to charge but it doesn't seem to charge or turn on. Even after leaving it charging overnight, the charge light doesn't come on. I made sure it's plugged in correctly, but the phone still doesn't work. This was a Christmas gift, and I spent $[redacted] on this phone. Technical support is asking for an additional $5 to find out why it's not working. I need assistance with this problem immediately.

I placed an order for the free blue quartz watch on November 30th with the expectation of receiving it by December 20th. However, I recently received a notification indicating a potential delay in delivery until January 26th. I only had to cover the shipping fee of a dollar, but if these delays continue, I may need to seek legal advice regarding my order. If the watch does not arrive promptly, I will not be making any further purchases from this company. I am very disappointed with this situation.

On Friday, December 20th, an unauthorized purchase of $[redacted].30 was made using my Westpac Mastercard ending in [redacted]. I am A. C. DOREE. I did not make this purchase, as I do not have an account. My bank is currently investigating, but I am curious about the delivery address used for this purchase. Any assistance in resolving this matter would be greatly appreciated.

I purchased a sluice box from Wish for around $[redacted]. They claim it was delivered, but I haven't received anything. I filled out the claim form three weeks ago and have been waiting. It's frustrating and feels like I've been ripped off. I offered to accept store credit, but now I just want a refund. I don't want to buy from Wish again because of how poorly I've been treated.

I placed an order 45 days ago, expecting it to arrive before Christmas. Unfortunately, I've been unable to reach Wish customer support besides receiving automated responses. The tracking information now indicates that my item won't arrive until well after Christmas. It's been over 50 days since placing the order, and the delivery is now delayed by 10 days from the initial estimated arrival date. This experience has been frustrating, highlighting poor customer service. I am disappointed and would like a refund. Regrettably, I won't be shopping on Wish again, and I intend to inform others about my experience on social media.

Unauthorized transactions have been occurring on my card since September [redacted]. I left my debit card with my daughter, and it was taken without my knowledge. Orders were placed and paid for using my card. The mailing address associated with the transactions is [redacted] Gordon, Camden, Arkansas [redacted]. My daughter was afraid to inform me about the theft. I only discovered the charges when I checked my transaction history. I have not even received the first item purchased with my card. I am requesting a full refund to my card or the equivalent amount in Wish cash.

Respected Management, I am writing to address a payment issue. An amount of Rs [redacted] and Rs [redacted] has been charged twice by your esteemed organization. I kindly request information about who authorized these payments, as each order seems to be for multiple quantities of the same product. I'm asking your good offices to facilitate a credit refund. I hope for your swift consideration and assistance in arranging for the reimbursements. I look forward to hearing back from you soon. With regards, Suryaprakash MG

Hello, I recently purchased a pair of grillz and other items. The delivery date stated December 20, but they haven't arrived yet and are showing as delayed. I'm leaving for California tomorrow at 2PM and would really like to have my order before then. There are security concerns in my area, so I'm eager to receive it. I was looking forward to showing my family and cousins, so it's disappointing that it's been delayed. If possible, please deliver it today or before 2PM tomorrow. Thank you.

I urgently need to cancel order 5dfcddff4d1b2f[redacted]f19 placed by Isabelle B. in Limoges, France. I accidentally placed this order while browsing on my mobile phone. The order consists of 4 tunics in different colors and a rug, totaling [redacted] euros. My credit card has not been charged yet. Please cancel this order immediately and provide me with updates on the cancellation process. Thank you.

I had my order sent to Crafty Hollie in Aberdare. Following the instructions, I went to collect it, only to find the shop closed. Despite trying for a few days, they remained closed. Upon calling, they informed me that I couldn't retrieve my order without an email. I double-checked my email account in the shop, but found no relevant correspondence. I've contacted them today, and they've stated they will not be open until the 2nd of January.

I am extremely dissatisfied with my recent experience on wish.com. They are attempting to sell illegal items like methamphetamine and drug paraphernalia on their platform. Furthermore, I discovered inappropriate adult products being marketed towards children, which is highly concerning and unacceptable. The website is filled with bizarre and offensive products like sex toys, which can be traumatizing for unsuspecting individuals. I am frustrated by the lack of human customer support and the excessive presence of automated responses. I demand immediate clarification and resolution regarding these alarming issues.

I placed an order for several items in [redacted] with expected delivery starting from the beginning of the year. However, the arrival dates kept getting delayed. It’s now December 22, [redacted], and I still haven't received my order. When I contact customer support, they immediately mention not being able to issue a refund. I'm not seeking a refund; I simply want to know when I can expect to receive my items. Additionally, I am looking to see if it's possible to change the shipping address.

I want to share my disappointment regarding the Angel perfume I purchased. The supplier seems to be selling perfumed water that doesn't last more than 5 minutes. I ordered 2 bottles for myself and 2 for my daughters, who have been using Angel for 20 years. Surprisingly, the ones for my daughters were canceled and refunded. Despite being advertised as refillable, the atomizers on my bottles broke after just a day or two. I'm truly dissatisfied with the quality of the perfume and have decided not to purchase it again.