Placed order and paid with Capital one. Capital one was holding my payment and declined...

GetHuman-gpsvalen's customer service issue with Wish.com from December 2019

Help with my Wish.com issue
The issue in GetHuman-gpsvalen's own words
Placed order and paid with Capital one. Capital one was holding my payment and declined order. I have tried to communicate via email about ** times and the only response I receive is .”type above this line” and after a week of being told this, I would like to know how I can resolve this. I have ** items in my cart with free shipping but cannot place due to account issue not resolved. I have even requested they call me and the response was “type above this line”. **Can someone help me?**Respectfully,*Pamela Valentine

GetHuman-gpsvalen did not yet indicate what Wish.com should do to make this right.

How GetHuman-gpsvalen fixed the problem
I didn’t. Everything is still on hold waiting for support to send me an active “verify identity “ so I can supply my drivers license
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How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
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Wish.com

Customer service issue
Reported by GetHuman-gpsvalen
Dec 11th, 2019 - a year ago
Fixed
GetHuman-gpsvalen shared how to fix
Seen by 4 customers so far
Similar issue to 20748 others
0 customers following this
Items needed
Account username
Account password

Timeline

GetHuman-gpsvalen started working on this issue
Dec 11th, 2019 6:56pm
GetHuman-gpsvalen confirmed the issue is fixed. Hooray!
Dec 12th, 2019 11:42am
GetHuman-gpsvalen confirmed the issue is fixed. Hooray!
Dec 12th, 2019 11:46am

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