At one point in time, I placed two orders on the same day. One order went through with...

GetHuman3848130's customer service issue with from October 2019

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The issue in GetHuman3848130's own words
At one point in time, I placed two orders on the same day. One order went through with no problem and I received the items. The other order produced a notification that there was a problem with my card and the order could not be processed. Same card as used on the previous order. However, the charge appeared on my card. Since my card company indicated no problem with the card and WISH withdrew the monies while not delivering the products I had to contest the charge on my card and I got my refund. Now when I try to make a purchase Some idiotic page pops up where you request a proof of purchase for WISH. I can not provide one since the purchase was never made. Can we resolve this issue or not? In addition, I must say that it would be much easier if WISH actually had a phone number I could call for resolution of this matter and repeatedly sending the same page link requiring something I can not provide. is ridiculous. If WISH does not want my business all well and good, however, if a resolution is possible let's fix the problem

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How Do I Get a Refund from Do I Cancel My Order?How Do I Check My Order?What Do I Do If There's a Problem with My Order?How Do I Get a Refund for My Order?
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Customer service issue
Reported by GetHuman3848130
Oct 29th, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 77770 others
0 customers following this


GetHuman3848130 started working on this issue
Oct 29th, 2019 3:09pm

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