You took money out of our account without permission because we didn't order anything

GetHuman2604408's customer service issue with Wish.com from March 2019

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The issue in GetHuman2604408's own words
I'm not trying Im going to get my money back and I'm going to press charges on the person who got the items mailed to them ... They took ** bucks out of our account and we didn't order anything and nvr received anything and we have emailed them proof of the transactions because there is * and they just keep putting us off that was the last of our money and they had no business touching it without me or my fiance telling them to and neither one of us did and they still haven't given our money back and we usually order alot from wish but we won't no more we even proved to them that the last time we ordered was in December smart watches and we want to know who placed that order and the address it was delivered to because we are pressing charges on the person who lied and said they were me or the rep didn't even make sure it was me one or the other OBVIOUSLY WE WANT OUR MONEY BACK NOW IT TOOK THEM * SECONDS TO TAKE IT AND THEY STILL HAVEN'T GIVEN IT BACK BUT I WANT IT BACK IN * SECONDS ALSO WHENEVER WE FINALLY GET TO TALK TO SOMEONE EVERY BIG COMPANY has a phone number they just don't want to give it out because of reasons like this I want my money back and I also want the address of where this stuff that my money bought sent too
This was our last bit of money until payday and now we have had to go without because of this
My money back immediately and I want the address to where the items were shipped
We do order alot from wish but we haven't ordered anything since December our smart watches and we proved that to them also and we sent the transactions to them
Yes we have emailed a million times and no response
I have an issue with Wish.com too
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Wish.com

No product we didn't order anything how many times do I have to say this
Customer service issue
Reported by GetHuman2604408
Mar 27th, 2019 - 22d ago
I have an issue with Wish.com too
Not resolved
Seen by 7 customers so far
Similar issue to 48163 others
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Timeline
GetHuman2604408 started working on this issue
Mar 27th 3:45pm