I bought a remote control car for a toddler to sit in and ride. The only reason I want...

GetHuman2598076's Return order issue with Wish.com from March 2019

2 views
 | 
48001 similar
 | 
0 following
Help with my Wish.com issue
First: share to improve GetHuman2598076's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2598076's next move: go to the Wish.com help center.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2598076 will want to follow the link below to head to their help center. We will check on GetHuman2598076 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2598076 may need:
Account username and Account password
Top Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman2598076's own words
I bought a remote control car for a toddler to sit in and ride. The only reason I want a return is because the car is missing a rear axle, making the car useless. For the longest time, I tried get a return shipping label after wish approved it. I tried different emails but none of them received any except my student email. According to the box the car came in, the package is **.* kg with the dimensions of *** x ** x ** cm. I went all the way to the post office with the prepaid shipping label from wish only to find that the shipping label that wish gave me was for a small flat box. This car isn't that small. I need a new shipping label that can ship this big box at the post office.
GetHuman2598076 did not yet indicate what Wish.com should do to make this right.
I have an issue with Wish.com too
How GetHuman2598076 fixed the problem
We are waiting for GetHuman2598076 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Wish.com's attention and get better help faster. Tap below to get started.
Having Wish.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2598076 fixes it.
This email address isn't valid

Wish.com

Return order issue
Reported by GetHuman2598076
Mar 26th, 2019 - a mon ago
I have an issue with Wish.com too
Not resolved
Seen by 2 customers so far
Similar issue to 48001 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2598076 started working on this issue
Mar 26th 5:21pm