I ordered * place settings of dinner dishes but I forgot to enter the **% off code WINT...

GetHuman2226347's customer service issue with Wish.com from February 2019

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The issue in GetHuman2226347's own words
I ordered * place settings of dinner dishes but I forgot to enter the **% off code WINTER* I contacted customer support but instead of them giving me credit for the money they cancelled the entire order for the dishes. I'M FURIOUS There were only ** place setting available to begin with & now when I went to reorder them there were only * place setting left! How could that be?? PLEASE HELP me & reinstate the other * place settings * I need a place setting for * people not * people!*This all happened within the last half hour........PLEASE FIX............I'd rather pay the full amount without the discount than lose * whole place settings (* dinner plates, * salad plates, * bowls & * coffee cups)*Please check my order page for tonight (*******) to get the name of the dishes pattern, I afraid if I leave this page you'll never get this message. Check your records You'll see that I've spent THOUSANDS of dollars on your web site within the past few months this is just NOT fair! I should not be penalized due to the fact that there's no way to talk to a real person! I was told by your automated menu the best way to handle getting the **% credit was to cancel the item & reorder it again. I DID EXACTLY THAT but within the ten seconds it took to accomplish the cancellation & reorder I lost half the the dishes.*Please call me at ***-***-**** between **:** am & *:** am PST*I want to talk with someone to (hopefully get this problem rectified*PLEASE DON'T SEND AN EMAIL ONLY TO MUCH TIME WILL GO BY & YOU WON'T BE ABLE TO REINSTATE THE * MISSING PLACE SETTINGS.*Thank you. Mrs. Don Reynolds*I'm hearing impaired so please call ***-***-**** (same number as above) because I can amplify the sound.**Our account information:*Name: Don Reynolds*Address: *** Blandford Blvd*Redwood City, CA ******Account email address:*DonLeeR@aol.com*Account Cell Phone Number:****-***-**** (Don's)**The email address I've entered below is mine (Evelyn Reynolds)*PLEASE CALL ASAP & send asny written response to BOTH Don's & MY email addresses.*Thank you again.
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Wish.com

Customer service issue
Reported by GetHuman2226347
Feb 17th, 2019 - 9 mos ago
I have an issue with Wish.com too
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Seen by 2 customers so far
Similar issue to 42261 others
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Timeline
GetHuman2226347 started working on this issue
Feb 17th 9:56am