*c***fc**bd*a**e*ff*c*a***After failing to receive the above item I was offered a refun...

GetHuman-eddiekid's customer service issue with Wish.com from February 2019

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The issue in GetHuman-eddiekid's own words
*c***fc**bd*a**e*ff*c*a***After failing to receive the above item I was offered a refund which I accepted.**I then received a card from Royal Mail informing me that I had to pay them £**.** to receive the lost item which my wife paid as she was unaware that I received a refund and told that if the item turned up I would be able to keep it. The £**.** was to pay customs tax and Royal Mail handling. I am not happy with my first experience of using wish.com as I had already paid for postage. Will I have to pay customs tax and handling charges every time I order something from wish? If this is the case I will be very reluctant to buy anything else.
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Customer service issue
Reported by GetHuman-eddiekid
Feb 7th, 2019 - 4 mons ago
I have an issue with Wish.com too
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GetHuman-eddiekid started working on this issue
Feb 7th 6:40am