Recently I received an email from asking me to confirm my request to change my...

GetHuman-angelfae's customer service issue with from January 2019

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The issue in GetHuman-angelfae's own words
Recently I received an email from asking me to confirm my request to change my email address. I did not request an email change.**I did not click the link, but instead went to to log in and see if there was any suspicious looking activity. **When I tried to log into my account online and on my phone app, I receive the message that I have entered the wrong password.**I am ***% positive the password was correct. I have definitely not changed my email or password.**I did try the link to reset password, but of course I never received the reset email.**I emailed support and have yet to receive any response. I tried calling but the number listed is a robot that never connects to a human. **I am seriously concerned that I may have been hacked. I had $**-$** of unused credit on the account. I have also checked my credit card account connected and do not see any suspicious activity as of now.**I figured I would try this one final attempt before filling a formal complaint and cancelling credit cards(waited only because there have been no suspicious activities on Card) .
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Customer service issue
Reported by GetHuman-angelfae
Jan 25th, 2019 - 3 mons ago
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GetHuman-angelfae started working on this issue
Jan 25th 7:39pm