I need to exchange an item and their app keeps telling me that they need my email, whi...
GetHuman-noahnche's customer service issue with Wish.com from January 2019
Help with my Wish.com issue
First: share to improve GetHuman-noahnche's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-noahnche's next move: go to the Wish.com help center.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-noahnche will want to follow the link below to head to their help center. We will check on GetHuman-noahnche later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-noahnche may need:
Account username and Account password
The issue in GetHuman-noahnche's own words
I need to exchange an item and their app keeps telling me that they need my email, which I provided, & they also say they need a copy of my bank statement. I don't have a bank statement or a bank. I am on social security disability & I only have a debit card that my money is loaded onto through direct express. How can I get this resolved. I order slot of stuff from wish & don't understand what is even wrong but if this is not resolved wish will loose a good customer!
GetHuman-noahnche did not yet indicate what Wish.com should do to make this right.
I have an issue with Wish.com too
How GetHuman-noahnche fixed the problem
We are waiting for GetHuman-noahnche to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.