I placed an order and you froze my account. I don't have a bank account so I can't show...

GetHuman1991702's customer service issue with Wish.com from January 2019

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The issue in GetHuman1991702's own words
I placed an order and you froze my account. I don't have a bank account so I can't show you bank statements. I have to go get a new ID which will take * to ** days. Is there any other way to free up the hold on my orders? This is a great inconvenience to me! I've ordered a multiple times to this company and now it's an issue and how are you going to take the money off the count and then freeze it?
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Wish.com

Customer service issue
Reported by GetHuman1991702
Jan 18th, 2019 - a mon ago
I have an issue with Wish.com too
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Seen by 2 customers so far
Similar issue to 37011 others
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Timeline
GetHuman1991702 started working on this issue
Jan 18th 8:13pm