I ordered a hutch several times from several different sources through wish. Each time...

GetHuman1972123's customer service issue with Wish.com from January 2019

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Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1972123 will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1972123 can let us know if they help or not.
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The issue in GetHuman1972123's own words
I ordered a hutch several times from several different sources through wish. Each time they said they could not fill my order and refunded my money. Finally, I received a note, that my hutch had shipped. Months have gone by, mind you. Then I waited and finally received a note saying my hutch had been delivered. The post office didn't have it. After a few trips I happened to look at the tracking number of a tiny package and discovered that this stupid ** cent cord was the item they were claiming was my $*** hutch. Then when I try to reach them, they say my account has been flagged for excessive refunds and is not in good standing. Needless to say I was very upset. I have NEVER asked for a refund, even when some items were not completely satisfactory. I also spend an average of $***. Per month as I enjoyed it until now. Mostly because I need the hutch and have been very patient instead of just getting it elsewhere. Given, I would have had to pay more, but would probably not have been cheated and insulted in the process. Further, I have contacted them daily and only response has been that my account is not in good standing until I buy more with no refunds. Again they initiated ALL refunds, and I was not happy about any of them. I wanted what I ordered and thought I was finally getting it. The only remedy I would be happy with is my hutch. If they deny me again, I will close my account. I don't have time for this now. I really don't understand, others reviewed them, somebody is getting them. I even ordered versions that were not exactly what I had initially ordered. This last version was exactly what I had originally ordered. I also made a point of not ordering anything that was noted with "almost out". Anyway, I am very upset as I stated before. I have been very patient and thought I was finally being rewarded for it. Instead I felt I had been stolen from and then insulted to boot. Especially when the item they actually send is NOTHING like what I ordered and no where near the value. It looked like a scam. I also had made a point of finding a seller in the USA. I am just mad now. And done dealing with anyone who has no phone number.
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Customer service issue
Reported by GetHuman1972123
Jan 15th, 2019 - 9 mons ago
I have an issue with Wish.com too
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