I haven't received one item I ordered from you guys. I spent *** dollars on stuff from...
GetHuman-toniahaw's customer service issue with Wish.com from January 2019
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The issue in GetHuman-toniahaw's own words
I haven't received one item I ordered from you guys. I spent *** dollars on stuff from wish and I haven't nothing to show for it. I went on the wish app to see what my options are, they have me an option to get a refund in wish cash or back to my account, I chose wish cash so I could order the same items over again. It then flagged my account saying I'm taking advantage of the refund which is not the case what so ever. So now I can't get a refund in wish cash on the rest of the items I ordered. This is the *rd time I have had a problem with you guys but for so he reason I continue to order from you guys. I am a very unhappy customer and want to know what I can do for the rest of the items I ordered and can't get a refund now cause you guys flagged my account. This is the most ridiculous shopping app ever. I spent a lot of money with you guys and I want some kind of refund asap. It would be really helpful if you guys had a number to where your customers can call and talk to a live person instead of this automated ****. I need to talk to someone asap. Half the things I ordered, I ordered at the beginning of November and it is now middle of January so I have been patient long enough. My boyfriend used his card so he is also pissed cause he let me spend *** dollars with you guys just to receive nothing. This needs to be fixed asap
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