Wish are ignoring my facebook messages, I can't get in touch with a real person to sort this out, but I'm not letting it go. I want a total refund including postage.

GetHuman-mitzydin's customer service issue with Wish.com from December 2018

10 views | 32225 similar | 0 following
Help with my Wish.com issue
GetHuman-mitzydin's next move: find and follow the right step-by-step guide.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mitzydin will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mitzydin can let us know if they help or not.
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The issue in GetHuman-mitzydin's own words
Get a refund ... I ordered a talking hamster on October *st ****. I told you several times my order had not arrived and it still hasn't arrived. Delivery date should have been by November **th, it is now December **th. I have just reported the non delivery yet again and this time you tell me I can't have a refund and want to give me a voucher. I want a full refund of the cost of the hamster and postage. You've already sold me a fake roller painting set, there is no way I want a voucher. I paid you cash for something I havn't received, I now want a cash refund. Thankyou
They are in the wrong and I am in the right. I paid upfront for goods that havn't arrived, Im entitled to a full refund.
I want a full refund including postage.
I've ordered many things from Wish, and I've been sold fake good by Wish which they wouldnt give me a refund for.
I am going to search for a Wish e mail address
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Wish.com

Wish.com
Customer service issue
Reported by GetHuman-mitzydin
Dec 24th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 32225 others
0 customers following this
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Timeline

GetHuman-mitzydin started working on this issue
Dec 24th, 2018 10:50pm
GetHuman-mitzydin indicated the issue is not fixed yet.
Dec 27th, 2018 10:08pm
GetHuman-mitzydin indicated the issue is not fixed yet.
Dec 27th, 2018 10:09pm
GetHuman-mitzydin indicated the issue is not fixed yet.
Dec 27th, 2018 10:09pm
GetHuman-mitzydin indicated the issue is not fixed yet.
Dec 27th, 2018 10:11pm
GetHuman-mitzydin indicated the issue is not fixed yet.
Dec 27th, 2018 10:11pm
GetHuman-mitzydin indicated the issue is not fixed yet.
Dec 27th, 2018 10:15pm
GetHuman-mitzydin indicated the issue is not fixed yet.
Dec 27th, 2018 10:15pm

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