I ordered a really wanted tripod.*I opted for a watch as my free BLKFRIDAY gift.*Turn...

GetHuman-jpottger's customer service issue with Wish.com from December 2018

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The issue in GetHuman-jpottger's own words
I ordered a really wanted tripod.*I opted for a watch as my free BLKFRIDAY gift.*Turned out my account was hacked and my shipment rerouted to someone in the US while I myself live in Jakarta, Indonesia.*(Previous orders arrived here just fine)*I contacted support through the app.*I requested them to change the shipping address back to mine.*I specifically told them NOT to cancel or refund my order.*Instead they deactivated my account.*They canceled the order.*They turned my credit card money into Wish cash.*So now I don't have my order.*I'm stuck with a lot of Wish cash.*In an account that can NOT be used.*I've contacted support many times.*They told me many times how sorry they are and they would make things right.*Since my last email on December * I haven't received any reply.

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Customer service issue
Reported by GetHuman-jpottger
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 32109 others
0 customers following this


GetHuman-jpottger started working on this issue
Dec 24th, 2018 5:09am