My name is Betty Jones and is recently made some orders using my DirectExpress MasterCa...
GetHuman1704292's customer service issue with Wish.com from December 2018
Help with my Wish.com issue
First: share to improve GetHuman1704292's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1704292's next move: try the Wish.com help center again.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1704292 will want to follow the link below to head to their help center. We will check on GetHuman1704292 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1704292 may need:
Account username and Account password
The issue in GetHuman1704292's own words
My name is Betty Jones and is recently made some orders using my DirectExpress MasterCard and I have never used your services before. So I accidentally order a few items that I did not want however there were several that I did need because they are Christmas presents for my granddaughter. I thought that I correctly cancelled those I didn't mean to order and keep those I wanted. However, from what I can determine every order is showing cancelled yet all of the money on my MasterCard has been taken off. I really need to order those particular gifts, but I cannot reorder them because all of my money is now tied up with your company in some fashion and I have thing to show for it, and this is much more than a simple inconvenience. I very much need to SPEAK with a human and try to straighten this situation out and I will be more than happy to purchase my gifts with your company and continue to use your services in the future. But as for right now I am very confused and extremely dissatisfied. I would most certainly prefer a telephone call because I am not very computer literate, please. I am I'll and older and cannot leave home to shop and I would really like to get this straightened out. My phone number is:*-***-***-****.
GetHuman1704292 did not yet indicate what Wish.com should do to make this right.
I have an issue with Wish.com too
How GetHuman1704292 fixed the problem
We are waiting for GetHuman1704292 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.