My account has been flagged for excessive returns due to orders placed and never receiv...

GetHuman-nathacer's customer service issue with from December 2018

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The issue in GetHuman-nathacer's own words
My account has been flagged for excessive returns due to orders placed and never received. I had previously placed an order August **** and did not receive items after ** days. Tracking was never updated for that order. I received a credit to my account for the order that I did not receive. I placed another order in October **** and as of yet have still not received it either. I contact customer support and received a response that due to these * orders my account had been flagged. Again the tracking is not updated. I would like to receive a refund.
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Customer service issue
Reported by GetHuman-nathacer
Dec 1st, 2018 - 6 mons ago
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Seen by 9 customers so far
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GetHuman-nathacer started working on this issue
Dec 1st, 2018 7:03pm