My account was hacked and the person bought a laptop and then immediately cancelled the...

GetHuman1667283's customer service issue with Wish.com from December 2018

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The issue in GetHuman1667283's own words
My account was hacked and the person bought a laptop and then immediately cancelled the order. My card was charged and they must have choose to have the money transferred to wish cash instead of going back to my card. They then tried to use this wish cash to make multiple purchases. Wish cancelled those purchases when I contacted them. The person also still has their info in my account and is from Russia, I’m in the us. I need the wish cash transferred back to my card and not wish cash. The $*,***.** is a lot of money and has caused me to be negative in my bank account. This is a lot of money and I want it back into my account bc I never made this purchase. I was clearly hacked and you can see it from my account. Wish just keeps responding to my emails telling me to use the contact support button under my purchase which I do but then they never respond. Please help me.
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Wish.com

Customer service issue
Reported by GetHuman1667283
Dec 1st, 2018 - 6 mons ago
I have an issue with Wish.com too
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Seen by 2 customers so far
Similar issue to 26735 others
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Timeline
GetHuman1667283 started working on this issue
Dec 1st, 2018 1:42pm