My order was refunded because it said it needed more information to confirm my account...

GetHuman1643673's customer service issue with Wish.com from November 2018

5 views
 | 
25755 similar
 | 
0 following
Help with my Wish.com issue
First: share to improve GetHuman1643673's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1643673's next move: go to the Wish.com help center.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1643673 will want to follow the link below to head to their help center. We will check on GetHuman1643673 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1643673 may need:
Account username and Account password
The issue in GetHuman1643673's own words
My order was refunded because it said it needed more information to confirm my account it wanted me to send a photo or screenshot of my recent bank statement for my recent order I have not have a bank statement for I've ever only used my H&R Block card and that is what I used this time why was my order refunded how can I get back to being able to order with you guys or how can you guys verify my account
GetHuman1643673 did not yet indicate what Wish.com should do to make this right.
I have an issue with Wish.com too
How GetHuman1643673 fixed the problem
We are waiting for GetHuman1643673 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Wish.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Wish.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1643673 fixes it.
This email address isn't valid

Wish.com

Customer service issue
Reported by GetHuman1643673
Nov 28th, 2018 - 9 mons ago
I have an issue with Wish.com too
Not resolved
Seen by 5 customers so far
Similar issue to 25755 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1643673 started working on this issue
Nov 28th, 2018 7:56am