I just made my wish account. And i just added a one hundred dollars to wish account to...

I just made my wish account. And i just added a one hundred dollars to wish account to use my wish cash for my order. I made the order, then the next say it refunded everything. And said i couldnt do anything until i sent a email with a bank statement of a recent purchase. That was my first purchase with wish. I dont even own a bank account. This is ridiculous. That was my whole laycheck and ive been waiting for a long time to orser those items. And now they may not be there or it will cost more. I added money that day and orderes that day...because i wanted it asap. Now this. Please resolve this issue so i can spend my money on here. Or refund me.my ***$ because i will be writing bad reviews. And telling people about this. Thats holding someones momey from them. First order first transaction. What is the problem ??