Ordered a tablet computer for my son, money was successfully taken from my bank account...

GetHuman-eseath's customer service issue with Wish.com from November 2018

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The issue in GetHuman-eseath's own words
Ordered a tablet computer for my son, money was successfully taken from my bank account yet order was cancelled due to problem processing payment, cannot understand as payment had been taken out, did not receive the refund for it, was told to receive order I did and same thing happened, paid twice for same thing, order cancelled but money still taken and not refunded at all, no button to cancel order, now I have lost ** pound in total yet no item as was cancelled yet money successfully taken, one angry customer who will not be buying anything else until issue dealt with or refund returned
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Wish.com

Customer service issue
Reported by GetHuman-eseath
Nov 24th, 2018 - 10 mons ago
I have an issue with Wish.com too
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Seen by 3 customers so far
Similar issue to 24779 others
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Timeline
GetHuman-eseath started working on this issue
Nov 24th, 2018 5:57pm