I hav just recieved my item, the item recieved is damaged and ripped. I am currently tr...

GetHuman1616082's customer service issue with Wish.com from November 2018

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Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman1616082's own words
I hav just recieved my item, the item recieved is damaged and ripped. I am currently trying to get my money back but have been told that my account has been abused by asking for money back?? I have been a good customer of yours for over a year now and I have had plenty of purchases. The purchases that I have been refunded for in the past were refunded due to you telling me no need to send the item back, this is it my fault and I am very upset by this. Can I please have my refund and I will delete my account with yourselves and no longer make anymore purchases. My family are also good customers of yours due to me explaining how good you are, this of course will change there view also. Many thanks for your time
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Wish.com

Customer service issue
Reported by GetHuman1616082
Nov 24th, 2018 - 10 mons ago
I have an issue with Wish.com too
Not resolved
Seen by 4 customers so far
Similar issue to 24712 others
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Timeline
GetHuman1616082 started working on this issue
Nov 24th, 2018 1:37pm