The bridal set I purchased was item ***. It was supposed to be sterling silver *.** bu...

GetHuman1696584's customer service issue with from December 2018

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The issue in GetHuman1696584's own words
The bridal set I purchased was item ***. It was supposed to be sterling silver *.** but it was only coated and after I wore it twice the silver ribbed off and copper was showing both on the band and on the big stone. I am asking you to please replace it asap. The ring came out of China. I noticed you have it listed for free and it will not cost you anything. I have written se eral complaints and as of yet heard. Nothing from you.
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Customer service issue
Reported by GetHuman1696584
Dec 5th, 2018 - a mon ago
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GetHuman1696584 started working on this issue
Dec 5th, 2018 6:26pm