I have two outstanding orders that you refunded to me, however I only cancelled one ord...

GetHuman-jnhdr's customer service issue with Wish.com from December 2018

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The issue in GetHuman-jnhdr's own words
I have two outstanding orders that you refunded to me, however I only cancelled one order (formerly *) that you placed into Wish credit, which is fine. We sent you bank statement by which was for a camera and a second item gear for camera. The other order was for $***.**, which consisted of many items. Please help me. We do not want to be refunded for the two orders, we would like them ordered, while still cancelling the tool set order. I've emailed and chatted with a computer generated reply, making it impossible to ensure these orders are being taken care of, and eagerly waited a response after * days, to which there's been no reply. Please correct the error in the orders and ensure that the orders are being sent to me! Help!
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Customer service issue
Reported by GetHuman-jnhdr
Dec 5th, 2018 - a mon ago
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GetHuman-jnhdr started working on this issue
Dec 5th, 2018 5:12pm