I placed some orders, some orders to 've exact, and the orders I placed, I didn't want...

GetHuman1556957's customer service issue with Wish.com from November 2018

6 views | 22142 similar | 0 following
Help with my Wish.com issue
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Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1556957 will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1556957 can let us know if they help or not.
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The issue in GetHuman1556957's own words
I placed some orders, some orders to 've exact, and the orders I placed, I didn't want to order all of the items I had in my cart, and there was no way of knowing what orders I placed, and it went so quick that when I submitted my order, it showed that I had ordered $***, and some dollars worth of items. I did not want to purchase all of the items in my cart, and it didn't show me a way to take some of the items out of my cart, and than when I went to cancel, or change my order, I had to do it * by *. I couldn't talk to a live person. I do not want to purchase all the items. I don't want all that money in a Wish account, that I can only use in some stores they list, I need that money that is in the Wish cash account to go back on my debit card I used, or refunded back into my back account. Why don't u people have a way of checking the items a person orders, and to be able to remove some items if u don't want them, and to show what u have ordered. Also, u need to let a customer c their orders, and what it adds up to, and have a way to remove some items from their cart, instead of all of a sudden a person pushes the order button, and away goes the money, with some items that I am unable to remove from my cart. Also, instead of chatting with a customer service person, that u can't even talk to on the phone live, there is some* on through messaging to try and help relive the items u didn't want * at a time, and instead of putting the money, back into my bank account I have to have it in a Wish account to use in another store. Refund the money back onto my Visa debit card, or back into my bank account, especially that much money. I need to talk to a live person about this now, ASAP.

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Customer service issue
Reported by GetHuman1556957
Nov 14th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 22142 others
0 customers following this


GetHuman1556957 started working on this issue
Nov 14th, 2018 11:05am
GetHuman1556957 shared this issue with friends on Facebook
Nov 14th, 2018 11:06am

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