I had items in my cart that I was thinking about ordering sone time in the near future...

GetHuman1549668's customer service issue with Wish.com from November 2018

6 views | 21830 similar | 0 following
Help with my Wish.com issue
GetHuman1549668's next move: find and follow the right step-by-step guide.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1549668 will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1549668 can let us know if they help or not.
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The issue in GetHuman1549668's own words
I had items in my cart that I was thinking about ordering sone time in the near future but wanted to check a few things first I had no intention of buying anything at that moment and since I was browsing through the app already I had updates to my account I needed to make. One of them being saving my new card information and when I confirmed to saving that card number and information a order confirmation pooped up out of nowhere and you pushed an order through that I did not agree to and of course the money was taken drone my account instantly and now is overdrawn and I have more charges that are supposed to go through I n the morning. Immediately following that order pop up I started trying to contact someone to cancel the order. I’ve sent many many statements and sent a ton of emails and I have gotten nothing in return. Your website also guarantees a full refund of an order if it’s within *hrs if ordering but your automated system will only let you pick your response they have given and none of them are what you want to speak to someone about. Not to mention that even though the order was placed a mere hour ago it will only give me the option of wish store credit and I do not wnat that what so ever I want every last penny of my money back which is $**.**. And over draft fees. This was your fraudulent error and I don’t want tobhave to get authorities involved.

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Wish.com

Customer service issue
Reported by GetHuman1549668
Nov 13th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 21830 others
0 customers following this
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Timeline

GetHuman1549668 started working on this issue
Nov 13th, 2018 5:49am
GetHuman1549668 indicated the issue is not fixed yet.
Nov 13th, 2018 5:50am