I'm new to wish and I just signed up today. When I first downloaded the Wish app, it sa...

GetHuman1533672's customer service issue with Wish.com from November 2018

16 views | 21043 similar | 0 following
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Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1533672 will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1533672 can let us know if they help or not.
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The issue in GetHuman1533672's own words
I'm new to wish and I just signed up today. When I first downloaded the Wish app, it said I could claim a free gift. I claimed the metal straws. When I entered my information. ( name, address, credit card information ) *My receipt was emailed to me. On my statement, my receipt. It said I paid $*.** plus shipping of $*.**. A total of $*.**. I was only supposed to pay a shipping of .** cents. *I was aware that the item I had chose was "FREE". After seeing my emailed receipt. I want to CANCEL my order. I Do Not want to pay for an item that was told was a free gift for joining Wish. I have tried contacting customer service through the Wish app. Contact Support. Yet the app is not showing anything and is blank. The Wish app needs work since it is not showing how I can resolve the issue. As well as charge my credit card on a free item.

GetHuman1533672 did not yet indicate what Wish.com should do to make this right.

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Wish.com

Customer service issue
Reported by GetHuman1533672
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 21043 others
0 customers following this

Timeline

GetHuman1533672 started working on this issue
Nov 10th, 2018 2:22am

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