I received the Samsung laptop from Wish on Oct **, **** by FedEx. The item was damaged...

GetHuman-badinga's customer service issue with Wish.com from November 2018

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GetHuman-badinga's next move: go to the Wish.com help center.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-badinga will want to follow the link below to head to their help center. We will check on GetHuman-badinga later to make sure it's all set or try to help escalate.
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Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman-badinga's own words
I received the Samsung laptop from Wish on Oct **, **** by FedEx. The item was damaged, plus this item should have never been sent to me in the first place. Your company refunded me for this item in the amount of **.**. I was charged **.** for the new iPad Pro *.* tablet computer, but was sent the **.** Samsung laptop. Your company refunded my account for **.**. You charged me **.** for the cheaper Samsung tablet, kept the iPad Pro *.* Tablet Computer. Please send me an RMA so I can send back the damaged Samsung Tablet Laptop. My address is on file in your company computer. *Thank you, *Rhonda McBath
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Wish.com

Customer service issue
Reported by GetHuman-badinga
Nov 1st, 2018 - a mon ago
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Timeline
GetHuman-badinga started working on this issue
Nov 1st 4:40pm
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Nov 1st 4:40pm