I just received my orders and was very disappointed to see that two of my orders were t...

GetHuman-alexlore's customer service issue with Wish.com from October 2018

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The issue in GetHuman-alexlore's own words
I just received my orders and was very disappointed to see that two of my orders were the wrong items and one order is defective. *When I contacted customer service it says that my account has been flagged for excessive refunds and that I am abusing your generous refund and return policy.*What rubbish is this, its "Wish" mistake that they send wrong and defective pieces and you blame me for taking advantage of the policy and you want us to continue shopping, how is it possible.*Its my money that has gone waste so how do you expect me not to complain, either send me the right items as per my order in good condition or I don't wish to shop on your app anymore. *I can send you the pictures of the wrong and defective items "Wish" has sent me to prove that I'm right.

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Customer service issue
Reported by GetHuman-alexlore
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 16216 others
0 customers following this
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GetHuman-alexlore started working on this issue
Oct 23rd, 2018 2:24pm