Good day. I ordered an engagement ring for my fiance. This was back in July - to date w...

GetHuman-leonivan's customer service issue with Wish.com from October 2018

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The issue in GetHuman-leonivan's own words
Order an engagement ring ... Good day. I ordered an engagement ring for my fiance. This was back in July - to date we have not received anything and i found out yesterday that i cannot be refunded as the date has expired. To say the least - i am livid. All we wanted was an engagement ring. And because apparently I missed the date to tell Wish that i want a refund, i now lose money ! I would like my refund. There are * more rings that i have ordered from you, and i am highly doubting that i will ever see my order ! Have i made a mistake in thinking that this is this wonderful app that it's publicized to be ?? The tracking number for the ring is UM*********CN. Please get back to me a.s.a.p. I want Wish to refund me or give me the ring.*Thanking you *Kind Regards *Leon Van Niekerk
When you get told that you can't get a refund
Giving me a refund or producing my ring
I am a new customer. I expected what they promised - a fast and efficient service. I can't even track my packages !
Emailed customer services back and forth and was basically told i have to wait
I have an issue with Wish.com too
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Wish.com

Engagement ring
Customer service issue
Reported by GetHuman-leonivan
Oct 23rd, 2018 - 8 mons ago
I have an issue with Wish.com too
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Seen by 3 customers so far
Similar issue to 16147 others
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Timeline
GetHuman-leonivan started working on this issue
Oct 23rd, 2018 7:32am