You continue to send me notifications about your great deals, but you will not unblock my account so that I can take advantage of said deals. I am trying one last time to resolve this.

GetHuman1378574's customer service issue with from October 2018

6 views | 15560 similar | 0 following
Help with my issue
GetHuman1378574's next move: find and follow the right step-by-step guide. doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1378574 will need to dig through the advice provided by, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1378574 can let us know if they help or not.
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The issue in GetHuman1378574's own words
Make a purchase on my own credentials, and not under some flakes credit card who messed me over by playing games. Lying to me, and getting my account blocked. ... I have been trying for seems like forever to reinstate my account. My boyfriend disputed charges after allowing me to use his credit card. I have no other proof of recent shopping with you. But i have my OWN PAYMENT METHOD now, and have no ties to his accounts at all... i would like to buy from your company. Can you lift the account block please?!?*Laurie moore **** *** **** *****@***.com. i have a paypal account. Doesn't that guarentee your payment? I have sent in photo id and photos of prepaid credit cards and gotten nowhere. Paypal is more reliable I think. Please consider it. Or I will give up after * years of shopping with you and go shop elsewhere. I would rather shop with you.
This is especialy frustrating because i have tried to exain what transpired. Make it as right as I can, and be accepted my payment, not his.
Please lift the restriction on my account. Set a limit if you must to establish my ability to pay without issue. But please see that he has nothing to do with my payments now. I am in control of my finances, where I wasn't before. Due to disability.
I had shopped regularly and often with your company for a few years before this issue came up. And knowing that it was beyond my control, and that i have made measures to avoid this totally, i would like to be a regular shopper with you again.
Submitting requests, supplying photo id and prepaid credit cards with my own name clearly displayed. Explaining the situation. Calling (not much of a customer support line if no one answers the call, but tells you to go online...) and now opening a paypal account to further show my ability to finance my own purchases.
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Customer service issue
Reported by GetHuman1378574
Oct 19th, 2018 - 4 years ago
Seen by 6 customers so far
Similar issue to 15560 others
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GetHuman1378574 started working on this issue
Oct 19th, 2018 10:22pm
GetHuman1378574 shared this issue with your circles on Google+
Oct 19th, 2018 10:22pm
GetHuman1378574 indicated the issue is not fixed yet.
Oct 19th, 2018 10:47pm