You continue to send me notifications about your great deals, but you will not unblock my account so that I can take advantage of said deals. I am trying one last time to resolve this.
GetHuman1378574's customer service issue with Wish.com from October 2018
Help with my Wish.com issue
The issue in GetHuman1378574's own words
Make a purchase on my own credentials, and not under some flakes credit card who messed me over by playing games. Lying to me, and getting my account blocked. ... I have been trying for seems like forever to reinstate my account. My boyfriend disputed charges after allowing me to use his credit card. I have no other proof of recent shopping with you. But i have my OWN PAYMENT METHOD now, and have no ties to his accounts at all... i would like to buy from your company. Can you lift the account block please?!?*Laurie moore **** *** **** *****@***.com. i have a paypal account. Doesn't that guarentee your payment? I have sent in photo id and photos of prepaid credit cards and gotten nowhere. Paypal is more reliable I think. Please consider it. Or I will give up after * years of shopping with you and go shop elsewhere. I would rather shop with you.
This is especialy frustrating because i have tried to exain what transpired. Make it as right as I can, and be accepted my payment, not his.
Please lift the restriction on my account. Set a limit if you must to establish my ability to pay without issue. But please see that he has nothing to do with my payments now. I am in control of my finances, where I wasn't before. Due to disability.
I had shopped regularly and often with your company for a few years before this issue came up. And knowing that it was beyond my control, and that i have made measures to avoid this totally, i would like to be a regular shopper with you again.
Submitting requests, supplying photo id and prepaid credit cards with my own name clearly displayed. Explaining the situation. Calling (not much of a customer support line if no one answers the call, but tells you to go online...) and now opening a paypal account to further show my ability to finance my own purchases.
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