I ordered a watch by Y.D.Best store and received it on ********. I tried to pull the...

GetHuman-sdhollin's customer service issue with Wish.com from October 2018

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The issue in GetHuman-sdhollin's own words
I ordered a watch by Y.D.Best store and received it on ********. I tried to pull the watch apart to charge it per it's instruction and the watch snapped and broke. I would like a refund and an address so I can mail it back.**Order ID: *bb**b*c*c*f****ee*b*d*a. i tried to send a message under contact support but it would not let me send the message without a picture which I cannot download on my laptop and I'm not able to get the app. on my phone. The app just stops. Please contact me ASAP as I have been trying all weekend to try to find ways to get through and your phone * does not allow you to speak with someone. Thank you.
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Customer service issue
Reported by GetHuman-sdhollin
Oct 15th, 2018 - 2 mons ago
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GetHuman-sdhollin started working on this issue
Oct 15th 6:08pm