I have a problem with my order. I’ve tried the support portion of your app* calling* an...

GetHuman1319608's customer service issue with Wish.com from October 2018

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Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1319608 will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1319608 can let us know if they help or not.
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The issue in GetHuman1319608's own words
I have a problem with my order. I’ve tried the support portion of your app* calling* and messaging on Facebook, Instagram, AND Twitter for * days and have had no response. I am absolutely livid with your company right now. **Order ID: *b*c*****c******f*ced**b*Tracking *: SY*************These items’ initial estimated delivery date was ****. Then I got a notification late that evening that there was a delay and to allow until **** and to contact support if it wasn’t received by then. Well it’s now on ***** and I STILL have not received these items, nor am I even getting a response from customer support. **I would like my items - whenever they arrive - as well as a shipping refund as a courtesy for the unacceptable “service” I have received...or not.**I have attached screenshots and documentation of when my order was placed, estimated delivery dates, etc. as well. Thanks.****Note the delivery date...***This is the notification I received at **:** am on October SECOND - AFTER my items were supposed to be delivered in the first place!!! (See below for proof of date.) ***Again, I’ve been trying to contact you for * whole days, and today is the *rd. I work in customer service so I do understand that things might get backed up, but to have no response from the app, any social media platforms, or by phone in * days is absolutely ridiculous.**I sure hope you can right this wrong. **Looking forward to hearing from you ASAP,*Madeline

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Customer service issue
Reported by GetHuman1319608
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 14486 others
0 customers following this


GetHuman1319608 started working on this issue
Oct 11th, 2018 4:11pm