I have a problem with my order. I’ve tried the support portion of your app* calling* an...

GetHuman1319608's customer service issue with Wish.com from October 2018

14486 similar
0 following
Help with my Wish.com issue
First: share to improve GetHuman1319608's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1319608's next move: go to the Wish.com help center.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1319608 will want to follow the link below to head to their help center. We will check on GetHuman1319608 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1319608 may need:
Account username and Account password
The issue in GetHuman1319608's own words
I have a problem with my order. I’ve tried the support portion of your app* calling* and messaging on Facebook, Instagram, AND Twitter for * days and have had no response. I am absolutely livid with your company right now. **Order ID: *b*c*****c******f*ced**b*Tracking *: SY*************These items’ initial estimated delivery date was ****. Then I got a notification late that evening that there was a delay and to allow until **** and to contact support if it wasn’t received by then. Well it’s now on ***** and I STILL have not received these items, nor am I even getting a response from customer support. **I would like my items - whenever they arrive - as well as a shipping refund as a courtesy for the unacceptable “service” I have received...or not.**I have attached screenshots and documentation of when my order was placed, estimated delivery dates, etc. as well. Thanks.****Note the delivery date...***This is the notification I received at **:** am on October SECOND - AFTER my items were supposed to be delivered in the first place!!! (See below for proof of date.) ***Again, I’ve been trying to contact you for * whole days, and today is the *rd. I work in customer service so I do understand that things might get backed up, but to have no response from the app, any social media platforms, or by phone in * days is absolutely ridiculous.**I sure hope you can right this wrong. **Looking forward to hearing from you ASAP,*Madeline
GetHuman1319608 did not yet indicate what Wish.com should do to make this right.
I have an issue with Wish.com too
How GetHuman1319608 fixed the problem
We are waiting for GetHuman1319608 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Wish.com's attention and get better help faster. Tap below to get started.
Having Wish.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Wish.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1319608 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1319608
Oct 11th, 2018 - 3 mons ago
I have an issue with Wish.com too
Not resolved
Seen by 2 customers so far
Similar issue to 14486 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1319608 started working on this issue
Oct 11th, 2018 4:11pm