Wish customer service blocked my account for refunds however, if you review my file you...

GetHuman-ktatebr's customer service issue with Wish.com from September 2018

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The issue in GetHuman-ktatebr's own words
Wish customer service blocked my account for refunds however, if you review my file you will see that MOST of my refunds were for items that were the NOT received, a few orders were cancell by Wish because the store was OOS (out of stock) and then there were a few items sent that were the wrong size and*or color, a few items were defective and some were just poor quality. I always offered to RETURN the items but WISH decided to refund me instead. Please remove the restriction and refund me for * items not received* the heart shaped rose gold colored phone ring and the blue windbreaker jacket (*XL) which was NOT delivered today as scheduled. i don’t understand how my account was flagged for items NOT received or defective items. I paid for these items and didn’t get what I paid for so a refund is warranted.*I am requesting that my account be restored. Thank you!
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Customer service issue
Reported by GetHuman-ktatebr
Sep 28th, 2018 - 3 mons ago
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Sep 28th 4:39am