Hello my name is Cristina Mata. I have been a wish customer for quite some time. And I...

GetHuman-cmatac's customer service issue with Wish.com from September 2018

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The issue in GetHuman-cmatac's own words
Hello my name is Cristina Mata. I have been a wish customer for quite some time. And I recently purchased a tv through wish. I thought I would give it a try since I had seen such good deals. So I did. Nevertheless I went ahead and ordered the television. My bank was charged $***.** plus tax and shipping. Well i never received the item. I keep checking my email and it says delivered... I do not have the item! I have been sending messages after messages to wish to try and resolve this matter. Needless to say I still have not received my item. It showed it was delivered. Yet I do not have the item. So now I am at my wits end!!! Can you please help me. Either help me get the item or refund my money. It is not fair that I be charged for something I do not have! Please help asap!!!! I am so angry. I am to the point of no longer being a wish customer as it is so hard to get a hold of anyone. And I have tried the phone numbers and to no avail! I am so irate at this moment. Just someone please help me. Thank you, Ms. Cristina Mata*Please call me ***-***-**** and help resolve this issue.
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Customer service issue
Reported by GetHuman-cmatac
Sep 19th, 2018 - 6 mons ago
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GetHuman-cmatac started working on this issue
Sep 19th, 2018 4:51pm