My name is Alice Godby and my grandson made an order to wish with my credit card ending...

GetHuman-akbasso's customer service issue with from September 2018

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The issue in GetHuman-akbasso's own words
My name is Alice Godby and my grandson made an order to wish with my credit card ending in **** and he got an email stating the order was canceled but my credit card statement is saying it’s been charged? Also his email account seemed to of gotten hacked which he can’t get back into his email account. This has just been a huge headache and want it cancelled regardless.
Cancel order and update of order
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Customer service issue
Reported by GetHuman-akbasso
Sep 19th, 2018 - 6 mons ago
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Seen by 5 customers so far
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GetHuman-akbasso started working on this issue
Sep 19th, 2018 6:06pm