On September **, ****, I placed two separate orders. Both said free shipping. IT Did...

GetHuman-againsta's customer service issue with Wish.com from September 2018

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The issue in GetHuman-againsta's own words
On September **, ****, I placed two separate orders. Both said free shipping. IT Did not state after the order of a specific amount. I slid the two separate order agreeing *) $*.** and free shipping and the *) $*.** and free shipping. **Well, the *)$*.** did correctly. They just charged me $*.**. The other *) charged me $*.**. **I wrote wish customer service and I was told I wasn't charged for shipping and shipping was free. **Then I replied back saying I was charged $*.** shipping making the order $*.** more than I swiped and agreed to. **Now, they changed and said the free was after I had spent a certain amount. **This is all wrong as the first person said the shipping was free and I wasn't charged, but they were wrong. I was charged.**Thank you

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Wish.com

Customer service issue
Reported by GetHuman-againsta
Sep 14th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 12089 others
0 customers following this

Timeline

GetHuman-againsta started working on this issue
Sep 14th, 2018 5:13pm