I ordered a wedding dress off your site. I waited the month to get a package. There was...

GetHuman-smlovins's customer service issue with Wish.com from August 2018

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The issue in GetHuman-smlovins's own words
I ordered a wedding dress off your site. I waited the month to get a package. There was no dress , but a pillow case as a give and a letter explaining that the dress was damaged and they sent it back for repairs and gave me a new tracking number. I waited and waited. Nothing! I emailed them * times to inquire and hears nothing back. So I tried customer support. Never once did I ask for a refund. In fact I asked several times for my dress. And the only time I heard from either one, it was wish informing me that my money has been refunded. This dress WAS sold out! But then all of a sudden it was shown being sold again and for a much higher price. So they refunded my dress to resale and make more money!?! I'm not happy with this at all! Look at my account please. I have bought many things from y'all. But if this is how wishs' business is done, I think I'll take my money else where. I want answers! And I need that dress! My whole wedding has the design incorporated. I don't have time to redo everything. And I can't afford to rebuy the dress at a much higher price. Please help me.

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Customer service issue
Reported by GetHuman-smlovins
Aug 14th, 2018 - 3 years ago
Seen by 3 customers so far
Similar issue to 9376 others
0 customers following this
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GetHuman-smlovins started working on this issue
Aug 14th, 2018 1:55am
GetHuman-smlovins confirmed the issue is fixed. Hooray!
Aug 14th, 2018 1:55am