Last night I requested a cancellation of an order by mistake. It was a FREE gift of pa...

GetHuman-mlowen's customer service issue with from August 2018

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The issue in GetHuman-mlowen's own words
Last night I requested a cancellation of an order by mistake. It was a FREE gift of paintbrushes (for oil, watercolor and acrylics) and I would have to pay $.** for shipping. My card has been charged the shipping fee, but my order shows as canceled. Since I am already paying the shipping fee, is there a way to reinstate the claim for the free gift? Here is the order: Order ID: *b*bb****e*f*f**b**d**fd
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Customer service issue
Reported by GetHuman-mlowen
Aug 9th, 2018 - a yr ago
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Seen by 3 customers so far
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GetHuman-mlowen started working on this issue
Aug 9th, 2018 8:46pm
GetHuman-mlowen indicated the issue is not fixed yet.
Aug 9th, 2018 9:50pm