No my issue was not fixed

GetHuman-boney_sh's customer service issue with from July 2018

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The issue in GetHuman-boney_sh's own words
My name is Sharon Boney. I order a *.* inch ******** Grim Android Dual SIM Dual Camera WiFi tablet on June **, ****. And it say it was delivered to my house on the July *, ****. But I never received it. I've been emailing again and again. And your recording keep telling me the same thing. I've even did the tracking in China and it says they have no record of that tracking number: LY*********CN. This is not the first time I've order a table from you and have not received it. I wanted to give you another try. The first they said they refund my money but I couldn't tell. I would like my table I ordered please. It's for my granddaughter.
I call my local post office and the company sent my item to Cocoa, Florida *****. My tracking number is LY*********CN. Please send it back to me. My granddaughter need it for school.
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*.* Grom Android Tablet
Customer service issue
Reported by GetHuman-boney_sh
Jul 19th, 2018 - a yr ago
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Seen by 5 customers so far
Similar issue to 6962 others
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GetHuman-boney_sh started working on this issue
Jul 19th, 2018 3:15pm
GetHuman-boney_sh indicated the issue is not fixed yet.
Jul 20th, 2018 8:37pm
GetHuman-boney_sh indicated the issue is not fixed yet.
Jul 20th, 2018 8:42pm
GetHuman-boney_sh indicated the issue is not fixed yet.
Jul 21st, 2018 4:54am
GetHuman-boney_sh indicated the issue is not fixed yet.
Jul 23rd, 2018 3:58pm