A product I ordered from wish was being shipped. I would look at the shipping tracking...

GetHuman-super_sa's customer service issue with Wish.com from July 2018

5 views | 5966 similar | 0 following
Help with my Wish.com issue
GetHuman-super_sa's next move: find and follow the right step-by-step guide.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-super_sa will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-super_sa can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-super_sa's own words
A product I ordered from wish was being shipped. I would look at the shipping tracking every night as I was excited to get this item. Suddenly, a notification pops up about a refund and I was baffled. I clicked on the notification and suddenly my item was canceled. I want to point out, I Never Candled this item. I was looking forward to no longer being alone. So this item had said "Placed Order By Mistake" I never did that. What I ask is if this item can be uncancled and continue being shipped? I did notice the price went up on it but I really don't think that matters since I already paid for it AND it was being shipped. The item is a doll by the way, any information I'll gladly give once I get some sort of help on this. And don't say just reorder... again as I said "price went up" and now I cannot afford it.

GetHuman-super_sa did not yet indicate what Wish.com should do to make this right.

How GetHuman-super_sa fixed the problem

We are waiting for GetHuman-super_sa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Wish.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Wish.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-super_sa fixes it.
This email address isn't valid

Wish.com

Customer service issue
Reported by GetHuman-super_sa
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 5966 others
0 customers following this
Items needed
Account username
Account password

Timeline

GetHuman-super_sa started working on this issue
Jul 9th, 2018 2:54am
GetHuman-super_sa indicated the issue is not fixed yet.
Jul 9th, 2018 5:42am
GetHuman-super_sa confirmed the issue is fixed. Hooray!
Jul 12th, 2018 5:58am