I ordered a top on Wish (store: Higheight) and on its arrival I see it is both defectiv...

GetHuman-adelejn's customer service issue with Wish.com from June 2018

4772 similar
0 following
Help with my Wish.com issue
First: share to improve GetHuman-adelejn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-adelejn's next move: go to the Wish.com help center.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-adelejn will want to follow the link below to head to their help center. We will check on GetHuman-adelejn later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-adelejn may need:
Account username and Account password
Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman-adelejn's own words
I ordered a top on Wish (store: Higheight) and on its arrival I see it is both defective and unlike its description. On the product listing, in one place it says the sizes go up to *XL and elsewhere it says it is free sized. When you order you are asked for a size. I ordered a *XL. The packaging said *XL also but the item inside may have been free sized as IT WAS TINY! - the size of a girl just beginning to develop ******* (it was a bare A-cup - do they really think women in a Chinese *XL are A-cup?? As women gain weight their cup size increases!). And its width was just as tiny, like a Chinese size small. The product is also defective in that the cup pads are not sewn in on one of the sides. The gap is really big. May I have a refund on the product? Thank you for reading!
GetHuman-adelejn did not yet indicate what Wish.com should do to make this right.
I have an issue with Wish.com too
How GetHuman-adelejn fixed the problem
We are waiting for GetHuman-adelejn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Wish.com's attention and get better help faster. Tap below to get started.
Having Wish.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Wish.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-adelejn fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-adelejn
Jun 24th, 2018 - 6 mons ago
I have an issue with Wish.com too
Not resolved
Seen by 2 customers so far
Similar issue to 4772 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-adelejn started working on this issue
Jun 24th 1:04pm