Identification code: ************ I ordered a smartphone***.**.**** and the phone was...

GetHuman-kowusgro's customer service issue with from June 2018

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Identification code: ************ I ordered a smartphone***.**.**** and the phone was seized by the German Customs. I went there on **.**.**** and Iwas told the phone can not be used in the EU countries therefore they are sending it back. I therefore informed Klarna that the pproduct has been returned by the Customs in Heidelberg, but still I have been sent to a Debt Collector. Please confirm if the Customs have sent the Smartphone and inform same your agent Klarna !!!!
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Customer service issue
Reported by GetHuman-kowusgro
Jun 8th, 2018 - 6 mons ago
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Seen by 3 customers so far
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GetHuman-kowusgro started working on this issue
Jun 8th 9:19am
GetHuman-kowusgro indicated the issue is not fixed yet.
Jun 12th 10:19am