Identification code: ************ I ordered a smartphone***.**.**** and the phone was seized by the German Customs. I went there on **.**.**** and Iwas told the phone can not be used in the EU countries therefore they are sending it back. I therefore informed Klarna that the pproduct has been returned by the Customs in Heidelberg, but still I have been sent to a Debt Collector. Please confirm if the Customs have sent the Smartphone and inform same your agent Klarna !!!!
I trust that Wish.com will make this right and come up with a resolution that is fair.