I have been messaging Wish about my defective smart doorbell for well over three weeks...

GetHuman755137's customer service issue with Wish.com from June 2018

Help with my Wish.com issue
They had no answers how to fix the product so I want a refund. ... I have been messaging Wish about my defective smart doorbell for well over three weeks and suddenly no one will respond to my requests for help.
This product has been unreliable from the beginning and eventually became unusable.
This can be resolved by giving me a refund. If not I will be cancelling my account and shopping elsewhere.
I have been a Wish customer for * years and have never experienced such poor customer service until now.
I have tried starting a new message thread on the app. I even emailed Wish directly but they keep redirecting me to the app which is where Ive been having lack of response.
Help with my Wish.com issue
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Wish.com

Digoo Smart Doorbell
Customer service issue
Reported by GetHuman755137
Jun 6th, 2018 - 19d ago
I have an issue with Wish.com too
Fixed
Seen by 7 customers so far
Similar issue to 414 others
0 customers following this
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Timeline
GetHuman755137 started working on this issue
Jun 6th 4:38am
GetHuman755137 indicated the issue is not fixed yet.
Jun 6th 10:27pm
GetHuman755137 indicated the issue is not fixed yet.
Jun 7th 6:54am
GetHuman755137 indicated the issue is not fixed yet.
Jun 7th 7:01am
GetHuman755137 indicated the issue is not fixed yet.
Jun 7th 2:46pm
GetHuman755137 indicated the issue is not fixed yet.
Jun 9th 4:33pm